Your Google Business Profile (GBP) is the listing that appears in Google Maps and the local search results when someone searches for a business like yours. It shows your phone number, opening hours, photos, reviews, and more. For trade businesses, it's often the #1 source of new customer calls — and a poorly optimised profile means you're invisible while competitors take those calls.

Most clients see noticeable improvement in visibility and calls within 30–60 days of optimisation. Google processes changes gradually, but the initial optimisation pass alone typically produces a measurable ranking improvement within 2–4 weeks. Full results build over 3–6 months as the profile establishes authority.

No — service-area businesses (SABs) like plumbers, electricians, and gardeners can hide their address and set service areas instead. We set this up correctly so Google shows you to customers in the right locations without exposing your home address.

We assess your Google Business Profile against our scoring framework, identify your biggest visible gaps, and show you exactly where you're losing ground to competitors — completely free, no obligation.

Traditional SEO focuses on your website ranking in the main Google results. GBP optimisation focuses on the local Map Pack — the 3 businesses that appear in the map section above regular results. For local trade businesses, the map pack drives far more calls than organic website rankings, yet most SEO agencies pay it little attention. We specialise exclusively in GBP.

Yes — to manage your profile, we need manager access to your GBP. This is a separate, limited permission that doesn't give us access to your Gmail or any other Google services. We'll walk you through the simple 2-minute process to add us as a manager.

No long contracts. The setup is a one-time fee of £299 with no ongoing commitment. Monthly management is £149/month and you can cancel any time with 30 days' notice. We keep clients through results, not contracts.

Great — that's a head start. We'll reply to any unanswered reviews, set up a consistent process for generating new ones, and help you address any negative reviews professionally. Review velocity (how quickly you gain new reviews) is also a ranking signal, so we help you build momentum.

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We assess your Google Business Profile against our scoring framework, identify your biggest visible gaps, and show you exactly where you're losing ground to competitors — completely free, no obligation.

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